WARRANTY
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Warranty on every part of headphones except pleather headband and earpads: 2 years
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Warranty on headband and earpads: 1 year
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To perform service headphones need to be shipped to Ukraine at the expense of the buyer
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If problem occurred because of manufacturing problems unit will be sent back at the expense of the manufacturer.
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If problem occurred not throught the fault of the manufacturer - repairs won't be free and shipping back will be at the expense of the buyer.
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If unit will arrive with physical damage buyer should notify manufacturer within 1 week from the date of delivery. I take full responsibility for good packaging.
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If unit has physical damage and manufacturer wasn't notified within 1 week from the date of delivery this is not considered to be a warranty case.
SHIPPING
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All prices include worldwide shipping
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Shipping is performed by registered Aimail.
RESTOCKING
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If for some reason you don't like our product you can return it to us in Ukraine and receive a 100% refund after we receive the item back.
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Already paid orders cannot be canceled cause all parts are custom built.
POLICY OF CONFIDENTIALITY
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Verum Audio and its employees have an ethical and legal obligation to respect the privacy of our clients, and to protect and maintain the confidentiality of all information that we obtain about clients, their friends, acquaintances and family members in the course of providing services to them.